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Diane's picture
Diane
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TCOP Technical support manual

1.LOGIN

how to login on TCOP portal

1.put the curser where it is written login

2.A small form will be displayed 

3.write your username  in username field

4.write your password in password field 

5.press ENTER Button or click on the login in   green color

* if this error  message is prompted " Sorry, unrecognized username or password. Have you forgotten your password?"

-check if the username and password are well spelled

-if you have forgotten your username or password please contact MCOP  staff .

2.POSTING A NEW FORUM  TOPIC

After login

1.click on forums

2.choose a forum discussion you want to use click on that forum discussion

3.click on new topic

4.fill the form 

5.if you want to attach a document click browse

*choose the document you want and click on upload

6.click on save .

7.you will get a message showing that your topic has been created

TO COMMENT A FORUM TOPIC

1. choose the forum discussion where the topic you want is posted 

2.click on the topic tittle(in blue color)

3.click on quick reply or scroll down you can find a comment field

4.write your comment and click on save

Karake 2016's picture
Karake 2016
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Thanks a lot dear Diane for

Thanks a lot dear Diane for the assistance. We appreciate your every day support to develop the TCOP portal. Keep your hard work up.

nkunzurwanda laurent's picture
nkunzurwanda laurent
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thank you for the reminder.

thank you for the reminder.

NIYONZIMA Theodore's picture
NIYONZIMA Theodore
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Thank you Diane for reminding

Thank you Diane for reminding us this.

uwimanaclarisse's picture
uwimanaclarisse
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Dear Diane,thank you for your

Dear Diane,thank you for your support!

KALISA Faustin's picture
KALISA Faustin
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Thank you for your support

Thank you for your support

nshimyumuremyi michel's picture
nshimyumuremyi ...
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THX A LOT.

THX A LOT.

Nshimiyimana Cyprien's picture
Nshimiyimana Cyprien
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Thank you Diane. This is more

Thank you Diane. This is more helpful.

mporanyimana jean nepomuscene's picture
mporanyimana je...
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Thank you.Your support is

Thank you.Your support is very helpful in our teaching work.

habimanavalens's picture
habimanavalens
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Thank you  Dia!

Thank you  Dia!

ZIHERAMBERE Dominique's picture
ZIHERAMBERE Dom...
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Thanks for your help which is

Thanks for your help which is very important.

celestinnsengumuremyi's picture
celestinnsengum...
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Thx for the help

Thx for the help

TWAHIRWA Jean Claude's picture
TWAHIRWA Jean Claude
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helpful

helpful

Dukuzimana Alice's picture
Dukuzimana Alice
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Thanks

Thanks

Emmanuel Hakizimana's picture
Emmanuel Hakizimana
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Like

Like

Ndizeye Donatien's picture
Ndizeye Donatien
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Thanks alot Diane!

Thanks alot Diane!

NYIRISHEMA Elie's picture
NYIRISHEMA Elie
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thank you Diane,we are really

thank you Diane,we are really helped with your aid.

nayigizentecedric's picture
nayigizentecedric
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Diane thx for thinking about

Diane thx for thinking about this,some didn't know these procedures.

Iradukunda's picture
Iradukunda
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Thx for your great reminder!

Thx for your great reminder!

habimana theoneste's picture
habimana theoneste
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thanks Diane

thanks Diane

musanaberalydie's picture
musanaberalydie
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Thank u a lot Diane for

Thank u a lot Diane for refreshing us about  TCOP technical issues. 

Twizerimana Providence's picture
Twizerimana Pro...
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Thanks a lot Diane, this was

Thanks a lot Diane, this was needed by many people.

nsanzubuhorojoseph's picture
nsanzubuhorojoseph
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IT IS OK

IT IS OK

Nisingizwe's picture
Nisingizwe
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Thanks Diane, this is going

Thanks Diane, this is going to help some of us who had those problems and will be sharing views. I appreciate that.

HABARUREMA's picture
HABARUREMA
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Thank you for this helpful

Thank you for this helpful info

ndagijimanajohn's picture
ndagijimanajohn
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Thank u Dianne guide me thank

Thank u Dianne  for guiding me thank u endeed.

NZAMWITA STEPHEN's picture
NZAMWITA STEPHEN
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Thank you Diane.for reminding

Thank you Diane.for reminding us some of the steps to be followed when accessing to TCOP

mukanyandwibeatrice's picture
mukanyandwibeatrice
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thank you very much Diane,I

thank you very much Diane,I have several times met that issue of posting a new forum topic. I think it's going now to be OK.

Habumuremyi Eugene's picture
Habumuremyi Eugene
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nice!!!!!!!!!!!!!!!!!!!!!!!!!

nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

mukanyandwibeatrice's picture
mukanyandwibeatrice
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hello, Diane,I have tried to

hello, Diane,I have tried to post a new topic by using my cell phone as my machine has stopped working due to the expiration of its password but I have failed.what can you help me?

hishamunda's picture
hishamunda
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READING IS  AND SHARING IDEAS

READING IS  AND SHARING IDEAS IS USEFUL TO US ALL MENTOTS

nsengiyumva vincent's picture
nsengiyumva vincent
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Thank you very much Diane. I

Thank you very much Diane. I appreciate you for your every day support. No service we can miss on TCOP, whenever you are there. Good night.

nsengiyumva vincent's picture
nsengiyumva vincent
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Thank you for your every day

Thank you for your every day support Diane. I appreciate you. Good night.

nsengiyumva vincent's picture
nsengiyumva vincent
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Thank you for your every day

Thank you for your every day support Diane. I appreciate you. Good night.

nsengiyumva vincent's picture
nsengiyumva vincent
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I hope that those who have

I hope that those who have any problem have to follow your ways. It will be helpful for them.